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Durability & Safety

How Do I Clean My Mainstay Panels?

You can spray them with a hose or pressure washer or use water and any soap of your choice with a brush if needed.

How Do Bijous Handle Direct Sunlight?

Bijou materials are all UV resistant. We have tested all our materials, including the panel, velcro straps, metal hardware, and plastic feet to intense weather tests. These tests include extreme heat and cold. Wet and dry, with salt spray and with UV

Do You Store It After Use Or Leave It Out Year-Round?

Definitely not! While the Bijou system is portable and collapsible, it was designed to be a heavy-duty, weight-bearing structure. Once assembled, it weighs over 150 lbs and can be left out year-round. Bijou boasts top-tier construction using premium

The Panel Is Starting To Fray

We have a 100% satisfaction guarantee, so please email [email protected] and send us a picture of the issue, and we’ll make it right.

How Do Bijous Stand Up To Water? Should I Take It Down When It Rains?

You don't need to take your Bijoui down when it rains! The panel material is permeable, so wind and rain go through it. We leave ours up year-round.  Because our panels are permeable, the water will go right through, and if you have it in a sunny spo

How Sturdy Are Bijous?

Bijou play structures are sturdy and designed to withstand outdoor conditions. They are constructed using premium outdoor materials and have a steel-hinged bracket coated with a durable, UV-resistant powder finish. The metal hardware is made from sta

Is Bijou Build Safe?

We meet or exceed all US safety standards for Children's products and outdoor play equipment, including ASTM F963, F1148, EN71-1, and EN71-8.  We’ve tested Bijou to the highest standards for use and abuse, torque and tension, weathering, and UV testi

Can Bijou Be Left Outdoors Year-Round

It most certainly can! Bijou uses outdoor pro grade materials. Steel hinged bracket is powder coated steel with UV resistant coating. The metal hardware is stainless steel and the anchor feet are UV injected nylon. The panels are made of 50% recycled